Contact us
Grupo Prodeco
Headquarters
Centro Empresarial Buenavista
Carrera 53 No. 106 – 280, Piso 11
PBX: (605) 3855599
Barranquilla
Contact
Code of Conduct
If you have a concern about the application of our Values, Code of Conduct and / or the Corporate Policy of the Prodeco Group, it can be sent to the following channels:
CodigodeConducta@grupoprodeco.com.co
Toll-free phone: 01 8000 185415
Compliance Officer:
- Member: Juan Pablo Rugeles | juan.rugeles@cerrejon.com
- Alternate: Omar Fernando Pineda | omar.pineda@cerrejon.com
Judicial Notifications
Grupo Prodeco has provided the following email to the attention of judicial notifications:
NotificacionJudicial@grupoprodeco.com.co *
* The size limit for attachments this account can receive is 30 megabytes, including the body of the email. If your email exceeds this limit, please split the information and send several messages, otherwise your email will be rejected by the system.
Press Office
Communications Department
Johanna Arjona
Johana.arjona@grupoprodeco.com.co
Suppliers
Concerns and requests from suppliers will be attended through the following email:
Portal.proveedores@grupoprodeco.com.co
Community Service Channels
- Email: atencioncomunidades@grupoprodeco.com.co
- Main gate of the Sociedad Portuaria Puerto Nuevo S.A. (Ciénaga, Magdalena)
- C-EMPRENDE offices:
La Loma, La Jagua de Ibirico, Becerril (Cesar)
Telephone line: 322 2684432
Complaint Channels
We are committed to transparency in all our operations and transactions.
Report any irregular act through our available channels:
- Línea gratuita: 018000 185 415
- Línea telefónica: (605) 3092429
- Línea Glencore: +57 6016009605
- Correo electrónico: CodigodeConducta@grupoprodeco.com.co
- Web: pai.grupoprodeco.com.co
- Glencore: https://glencore.raisingconcerns.org/
It also has other channels to report acts of corruption and transnational bribery:
Acts of Corruption
National Transparency Secretariat
Transnational Bribery
Superintendence of Companies
Suppliers
Concerns and requests from suppliers will be attended through the following email:
Portal.proveedores@grupoprodeco.com.co
Download our terms and conditions for the acquisition of goods and services