Contact us

Grupo Prodeco


Centro Empresarial Buenavista

Carrera 53 No. 106 – 280, Piso 11
PBX: (605) 3855599


Code of Conduct 

If you have a concern about the application of our Values, Code of Conduct and / or the Corporate Policy of the Prodeco Group, it can be sent to the following channels: 
Toll-free phone: 01 8000 185415
Compliance Officer:;


Judicial Notifications 

Grupo Prodeco has provided the following email to the attention of judicial notifications:  

* The size limit for attachments this account can receive is 30 megabytes, including the body of the email. If your email exceeds this limit, please split the information and send several messages, otherwise your email will be rejected by the system.



Press Office 

Communications Department  
Johanna Arjona 



Concerns and requests from suppliers will be attended through the following email: 


Community Service Channels 


  • Email:
  • Main gate of the Sociedad Portuaria Puerto Nuevo S.A. (Ciénaga, Magdalena) 
  • C-EMPRENDE offices:

La Loma, La Jagua de Ibirico, Becerril (Cesar)
Telephone line: 322 2684432


Complaint Channels

We are committed to transparency in all our operations and transactions.
Report any irregular act through our available channels:

  • Free line: 018000 815 415
  • Email:
  • Web:

It also has other channels to report acts of corruption and transnational bribery:

Acts of Corruption
National Transparency Secretariat

Transnational Bribery
Superintendence of Companies